Keynote: Relationship Status: It’s Complicated | Rethinking Trust in an Age of AI, Fraud, and Digital Identity
Tuesday, November 10, 2026, 8:45 AM - 9:15 AM
In everyday relationships, trust is not established through a single introduction or assumed to last forever. It develops through consistent behavior, clear boundaries, shared expectations, and accountability—and it changes when circumstances or behaviors change. Yet in the digital world, organizations often treat trust as a one-time decision: verify an identity, grant access, and assume the relationship remains trustworthy. As AI agents act on our behalf, fraudsters operate behind legitimate credentials, regulations demand greater accountability, and digital ecosystems become increasingly interconnected, our relationship with trust has become increasingly complicated. In this relatable, story-driven keynote, Tammy Klotz explores what identity leaders can learn from the way trust works in everyday relationships—from first impressions and warning signs to boundaries, delegation, betrayal, and rebuilding confidence.
Salon B & C
MGM National Harbor Hotel
101 MGM National Ave
Oxon Hill, MD 20745
United States
Keynote